We are proud of our Sephari collection and want you to be perfectly happy your purchase or gift. If you are not satisfied for any reason, simply return the item within 30 days of delivery to Sephari using the following guidelines:

• Use the shipping carrier most convenient for you, and send the package to:
  Sephari International
  2410 Fair Oaks Blvd. Ste. 170
  Sacramento, CA 95825
• When we receive your return, we will issue a credit to your card used for the original transaction. The amount of the credit will be for the item’s original purchase price including taxes, less a 35% restocking fee.
• Shipping fees are non-refundable
• If you have questions on the return policy, email Customer Service at Guide@Sephari.com or contact 1-800-564-0007 if you are in the United States or 1-916-481-8183 if located out of the United States.

• Exchanges are handled as a return and reorder.
• Use the shipping carrier most convenient for you, and send the package to:
  Sephari International
  2410 Fair Oaks Blvd. Ste. 170
  Sacramento, CA 95825
• When we receive your exchange item, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes.
  Shipping fees are non-refundable.
• If you have questions on the exchange policy, email Customer Service at Guide@Sephari.com or contact 800-564-0007 if you are in the United States or 916-481-8183 if located out of the United States.

• Email Customer Assistance at Guide@Sephari.com or call 800-564-0007 if you are in the United States or 916-481-8183 if located out of the United States to discuss your damaged item.
• Please reference your order number in the subject line of your email or have available when contacting customer service.

If you have any questions about our return, exchange, or damage policies, please contact Sephari Customer Service by email at Guide@Sephari.com or call 800-564-0007 if you are in the United States or 916-481-8183 if located out of the United States between 8:00am and 6:30pm Pacific Standard Time (if no one is available, please leave a message with your name, order reference number, and your phone number and we will call back as soon as possible).